FAQ page
What are the
benefits of registering on Our
Matrimony Portal?
Following are the benefits you enjoy in your
matrimonial search by registering with Matrimony Portal:
• Our Matrimony Portal is India's first
matrimonial matching with online & Offline Services
• You get SMS regarding your Profile activity
after you complete your registration
• Here you can view Profile on site with the
help of different types of search options
Can I register a matrimonial profile on
behalf of a relative?
Yes, You can register on behalf of your
relative.
What is partner profile?
Partner profile essentially includes details
that you would desire in your preferred partner. This gives us better
understanding of your ideal partner and we suggest better matches based on your
preference. Also, other members understand that what kind of partner you are
looking for.
I have forgotten my login ID/password. Can
you help me?
No problem! You can get UserID & Password
by Email, SMS or on Phone a. Email your Full name and Date of Birth; we will
email you your Password.
b. SMS “PWD “ on +91-9704527400
c. Call us and get Userid & Password by
SMS.
What is ID?
This is auto- generated unique Id. This unique
Id is for every individual who registers on Our Matrimony Portal. It is
important and helpful because a user can see your profile details by inputting
the profile ID in the given profile ID box whenever he/she wishes to search for
your profile.
Can I choose my own ID?
A. No, It’s generated automatically.
Why should I attach my photograph to my profile?
A picture is worth a thousand words and makes
your profile truly come alive!! Our statistics have clearly revealed that
adding photographs to your matrimonial profile not only increase the number of
times your profile is viewed but also multiplies the level of responses to your
profile. And in addition, it enables you to get featured in Photo Searches.
Why “Invalid UserID or Incorrect Password”
Message shows while login on Site.
Please check the Password is entered in
correct case (Upper or Lower).Please ensure that there are no space in Matri_ID.
How long it will take to upgrade my profile
once I make payment?
When we receive your payment, will inform you
& within 1hr your profile will activate as a Paid Member. And you will get
benefit of Services.
How can I Edit my profile on Our Matrimony
Portal?
You can easily edit your profile following
these steps:
Logon with your ID and Password, then in
Settings click on “Update profile" Link. Then select from various sections
of profile information you wish to update
How will Candidate contact me?
After registering & activation of
Membership plan will forward your data in your expectations, if any person
interested in your profile they will contact you through our reference. Some
people contact you after seen your profile on website of Our Matrimony Portal
How can I "Express Interest" in a
profile?
In every Profile “Express Interest” Link is
given. If you like any Profile you can express interest to a profile, then
he/she have a two options either accept or not accept to your interest
How can I search for my partner on Our
Matrimony Portal? What are the search options available?
The search on Portal has been designed in a
user-friendly way so that it is always effective and yields the results that
you are looking for. You can simply login to jeevansangini.com and click on
"search" to opt for type and go ahead finding your match.
What is Profile ID search?
This is auto- generated unique Id. A user can
see your profile details by inputting the profile ID in the given profile ID
box. This unique Id is for every individual person who register on Our Portal
to search with the unique profile Id.
I’m unpaid member. Can I contact a Member?
As an unpaid member you can view only
profiles of brides and grooms registered on our website. But to contact them
you have to become a paid member. Click here to know more about payment option.
I’m paid member. Can I Contact free members?
Yes! You can contact members by collecting
their contact Number.
How can I view contact details?
you can see "Connect " section with
a button named “Contact Info". Click on this button and you can see
Contact details (if you are paid member)
What are your subscription packages and
pricing?
We have different kinds of Packages. For More
Information click on Payment link.
Is there any facility of online payments?
A. Yes, We have Online Payment Facility. For
more Info click on Payment link.
How I can view Candidate Photo?
By using search option you can view Profile
of candidate & Photo. To view Full Photo Click on Enlarge Photo Link.
I’m not able to View Photo of Candidate?
Candidate photo can only be viewed if that
candidate has uploaded the same at our website. Those who have failed to upload
the photo, View Photo link will not display.
How to take address of Candidate?
On top of Candidate profile, Contact Info
Button is provided. Once you click on that Button, you will get Address &
Contact Details.
I have accidently clicked on "BLOCK"
to received interest; can you retrieve to that interest?
No Problem, if you have received interest
& you wrongly clicked on BLOCK button. So you have an option, you can
collect contact details of that candidate & directly make a call to
him/her.
When I click on PROFILE I get message that
‘You are not Paid Member’?
Candidate details can be viewed by paid member
of website only. To become a Paid Member contact our office or our nearest
Branch.
Do you advertise in Newspaper?
With member kind consent their advertisement
is placed once in leading newspaper and response to them is forwarded
accordingly.
How to contact Customer support?
Get your queries answered instantly through
our HelpDesk Number .
Where are the offices Contact?
To view address & contact number of
branches Click on Representatives link.